Privacy Policy

This document contains information regarding Dal Arts and Crafts (DALANC) (“Dal”, “us”, “we”, “the website”) Privacy Policy.

What data do we collect?

When you access our website and interact with it whether by registering, submitting a form, making a purchase, among others, we collect certain information from you.

Upon ordering or registering on our site, you may be asked to provide the following:

• Full name
• E-mail address
• Phone number
• Address and location

However, you may visit our website anonymously or as a guest, without having to register.

What is your information used for?

The information we collect from you may be used for one of the below purposes:

• To personalize your experience and accommodate your individual needs.
• To improve our overall user experience and customer service.
• To process transactions and deliver your purchased products or items.
• To send periodic emails for order updates and company news, among others.

How is your information protected?

To safeguard your information and ensure that it is not being exploited by any means, we implement a set of stringent security measures. These include using a secure server and keeping your information confidential by transmitting all sensitive/credit information via Secure Socket Layer (SSL) technology and then encrypt it into our Payment gateway providers database only to be accessible by those authorized. Your private information, such as your credit cards, will not be stored, sold, shared, rented, or leased to any irrelevant third parties.

Is your information disclosed to any third party?

We do not sell, trade, or transfer your information to external parties, with the exception of trusted third parties who play a vital role in conducting our operations and delivering our services and who agreed to maintain the confidentiality of your data. We may also release your information when there is a legal need to do so, in compliance with the Jordanian Law. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Our Cookies Policy

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if enabled) that allows websites or service provider systems to recognize your browser and capture specified information. Cookies are useful for remembering and processing certain information, such as the items in your shopping cart, as well as understanding and saving your preferences for future visits. Moreover, cookies help us compile site traffic and engagement data in order for us to enhance our user experiences and tools in the future.

Service providers that work closely with us are not permitted to use the information collected about except to help us conduct and improve our business.

Privacy Policy Changes

Dal has the right to modify its privacy policy anytime at its own discretion. In case this happens, the new Privacy Policy will be posted on our website. Therefore, we urge you to frequently check on it.